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Title

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ERP Analyst

Description

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We are looking for an ERP Analyst to join our team and support the implementation, maintenance, and optimization of our enterprise resource planning (ERP) systems. The ideal candidate will have a strong understanding of business processes and technical systems, and will work closely with various departments to ensure the ERP system meets organizational needs. As an ERP Analyst, you will be responsible for analyzing current ERP processes, identifying areas for improvement, and implementing solutions that enhance productivity and efficiency. You will collaborate with stakeholders across finance, operations, supply chain, and IT to gather requirements, configure system modules, and provide training and support to end-users. This role requires a detail-oriented professional with excellent problem-solving skills and the ability to communicate effectively with both technical and non-technical audiences. You should be comfortable working in a fast-paced environment and managing multiple priorities. Key responsibilities include conducting system audits, troubleshooting issues, developing reports and dashboards, and ensuring data integrity across all ERP modules. You will also assist in system upgrades, testing new features, and documenting processes and procedures. The successful candidate will have experience with ERP platforms such as SAP, Oracle, Microsoft Dynamics, or NetSuite, and a solid understanding of business operations in areas such as finance, procurement, inventory, and human resources. This is a great opportunity for someone looking to make a significant impact on business operations through technology and process improvement. If you are passionate about ERP systems and enjoy working in a collaborative environment, we encourage you to apply.

Responsibilities

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  • Analyze and document current ERP processes and workflows
  • Collaborate with departments to gather ERP system requirements
  • Configure and customize ERP modules to meet business needs
  • Provide training and support to ERP users
  • Troubleshoot and resolve ERP system issues
  • Develop and maintain ERP reports and dashboards
  • Ensure data accuracy and integrity across ERP modules
  • Assist with ERP system upgrades and testing
  • Document ERP processes, procedures, and configurations
  • Monitor ERP system performance and recommend improvements

Requirements

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  • Bachelor’s degree in Information Systems, Business, or related field
  • 2+ years of experience with ERP systems (e.g., SAP, Oracle, NetSuite)
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Experience with business process mapping and documentation
  • Ability to manage multiple projects and priorities
  • Knowledge of SQL and data analysis tools is a plus
  • Familiarity with finance, supply chain, or HR processes
  • Detail-oriented with a focus on data accuracy
  • Ability to work independently and in a team environment

Potential interview questions

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  • Which ERP systems have you worked with previously?
  • Can you describe a time you improved an ERP process?
  • How do you approach troubleshooting ERP issues?
  • What is your experience with ERP system upgrades?
  • How do you ensure data integrity in ERP systems?
  • Have you provided ERP training to end-users?
  • What modules are you most familiar with?
  • How do you prioritize multiple ERP-related tasks?
  • What reporting tools have you used with ERP systems?
  • How do you stay updated on ERP trends and technologies?